FAQs & Troubleshooting
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DCP-8065DN
261 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
3.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
4.
What is Brother iPrint&Scan?
5.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
6.
The copies I make and/or the documents I print from my computer have a curl or wave to them when they feed out of the Brother machine. What can I do?
7.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
8.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
9.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
10.
What driver package format is supported by my Linux distribution?
11.
Scan and save a document in PDF format (Scan to File)
12.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
13.
I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
14.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
15.
Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
16.
When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
17.
How do I install additional memory?
18.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
19.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
20.
The printer status is Offline or Paused.
21.
I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
22.
How to identify your Operating System (OS).
23.
I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
24.
What is a "Generic PCL Driver"?
25.
Can I print from DOS applications?
26.
How do I install the Optional Tray Unit?
27.
How do I print an envelope from my computer?
28.
I'm using Macintosh. What is the PreScan option used for?
29.
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
30.
Cannot print after a Windows 10 update (June 2020)