FAQs & Troubleshooting
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DCP-7010L
202 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Load paper.
3.
How do I load legal size paper in the paper tray?
4.
Scan and save a document in PDF format (Scan to File)
5.
Can I print from or scan to Android™ Smartphone?
6.
Can I print from and scan to iPhone, iPod touch and iPad?
7.
Load envelopes, labels, or thick paper into the manual feed slot.
8.
How to identify your Operating System (OS).
9.
Delete print jobs from the print queue.
10.
Printing on thick paper or transparencies.
11.
Change the printer driver settings (Windows/macOS)
12.
When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
13.
I cannot install Brother drivers on Debian 10 or later (Linux)
14.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
15.
Which E-mail packages are compatible with ControlCenter2?(For Windows 2000/XP)
16.
How do I clean white or black spots on printed documents?
17.
"Paper Jam Tray" error appears on the LCD. What should I do?
18.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
19.
What driver package format is supported by my Linux distribution?
20.
Open the "Scanners and Cameras" and Properties.
21.
I cannot print from my computer via USB.
22.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
23.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
24.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
25.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
26.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
27.
Can I use non-Brother or third party supplies with the Brother machine?
28.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
29.
Install the built-in drivers (For Windows 8 and Windows 10)
30.
When scanning to OCR from PaperPort® 9.0SE, the following error message appears: "System error incurred in external ink module EZText.g32. The OCR server is unable to process the document". I have Windows® XP Service Pack 2 (SP2) installed. What should I do?