FAQs & Troubleshooting
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DCP-560CN
233 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
How do I load paper?
3.
Can I print from and scan to iPhone, iPod touch and iPad?
4.
I cannot install Brother drivers on Debian 10 or later (Linux)
5.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
6.
Scan and save a document in PDF format (Scan to File)
7.
How do I clear Machine Error 46?
8.
Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
9.
Where is the USB port on the machine?
10.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
11.
Can I print from or scan to Android™ Smartphone?
12.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
13.
I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
14.
I cannot save a file downloaded from the Brother support website (For Windows)
15.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
16.
What driver package format is supported by my Linux distribution?
17.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
18.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
19.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
20.
Improve the quality of the images from my Brother machine's PhotoCapture Center.
21.
Change the printer driver settings (Windows/macOS)
22.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
23.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
24.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
25.
Scan multiple pages into one file instead of each scan being saved as a separate file.
26.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
27.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
28.
Download a file from the "Downloads" section and save it to Windows 8 computer.
29.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
30.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?