FAQs & Troubleshooting
Popular |
DCP-395CN
257 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
What is Brother iPrint&Scan?
3.
Can I print from or scan to Android™ Smartphone?
4.
Can I print from and scan to iPhone, iPod touch and iPad?
5.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
6.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
7.
Load paper in the paper tray
8.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
9.
Scan and save a document in PDF format (Scan to File)
10.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
11.
How do I know which side up my photo paper should be in the tray?
12.
How do I load envelopes into my machine?
13.
Print using only the black ink cartridge when the Color cartridges have run out.
14.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
15.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
16.
Paper Jam
17.
Replace Ink
18.
I cannot install Brother drivers on Debian 10 or later (Linux)
19.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
20.
The printer status is Offline or Paused.
21.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
22.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
23.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
24.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
25.
What driver package format is supported by my Linux distribution?
26.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
27.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
28.
How to identify your Operating System (OS).
29.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
30.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?