FAQs & Troubleshooting
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DCP-185C
215 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
How do I load envelopes into my machine?
3.
Can I print from or scan to Android™ Smartphone?
4.
Can I print from and scan to iPhone, iPod touch and iPad?
5.
I cannot save a file downloaded from the Brother support website (For Windows)
6.
What driver package format is supported by my Linux distribution?
7.
Replace Ink
8.
How do I know which side up my photo paper should be in the tray?
9.
Which E-mail packages are compatible with ControlCenter3?
10.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
11.
Paper Jam
12.
Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
13.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
14.
When I print or copy a document with fast mode, the printing is shifted too high on the paper.
15.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
16.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
17.
When I print, the pages are smudged with ink. What should I do?
18.
I can not install/uninstall the driver when a memory card or USB Flash memory drive is installed into the media slot. What can I do?
19.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
20.
The printer status is Offline or Paused.
21.
I'm using Macintosh. What is the PreScan option used for?
22.
I cannot install Brother drivers on Debian 10 or later (Linux)
23.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
24.
Scan and save a document in PDF format (Scan to File)
25.
Print using only the black ink cartridge when the Color cartridges have run out.
26.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
27.
One or more of my colors are not printing (blank). What can I do?
28.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
29.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
30.
The edge of glossy paper is smudged.