FAQs & Troubleshooting
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DCP-1601
95 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Replace Drum
3.
Jam Tray
4.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
5.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
6.
I cannot find some option in the Printing preferences. (For Windows)
7.
Cartridge Error
8.
Jam Inside
9.
Turn the Toner Save mode on or off
10.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
11.
Change the printer driver settings (Windows/macOS)
12.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
13.
Can I print from and scan to iPhone, iPod touch and iPad?
14.
What is the recommended paper?
15.
Replace Toner
16.
I cannot save a file downloaded from the Brother support website (For Windows)
17.
Download a file from the "Downloads" section and save it to Windows 8 computer.
18.
How to identify your Operating System (OS).
19.
Can I print from or scan to Android™ Smartphone?
20.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
21.
Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
22.
Scan multiple pages into one file instead of each scan being saved as a separate file.
23.
I cannot install the Brother printer driver (macOS 10.15 or earlier)
24.
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
25.
I cannot install the Brother printer driver (macOS 11 or later)
26.
Scan a document using Brother iPrint&Scan. (macOS only)
27.
Delete print jobs from the print queue.
28.
I still receive the error message "Drum End Soon" or "Replace Drum" after I replace the drum unit with a new one.
29.
What is Toner Continue Mode?
30.
Uninstall the drivers. (macOS 13 or greater)