FAQs & Troubleshooting
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DCP-155C
197 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
How do I load paper?
3.
Can I print from or scan to Android™ Smartphone?
4.
Scan multiple pages into one file instead of each scan being saved as a separate file.
5.
Can I print from and scan to iPhone, iPod touch and iPad?
6.
How do I load 10 x 15 Glossy paper into my machine?
7.
How do I know which side up my photo paper should be in the tray?
8.
The edge of glossy paper is smudged.
9.
Locate files scanned with ControlCenter3 (For Windows)
10.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
11.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
12.
What driver package format is supported by my Linux distribution?
13.
Scan and save a document in PDF format (Scan to File)
14.
How do I clear Machine Error 46?
15.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
16.
How to identify your Operating System (OS).
17.
Locate files scanned with ControlCenter2 (For Macintosh)
18.
Change the printer driver settings (Windows/macOS)
19.
The printer status is Offline or Paused.
20.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
21.
I'm using Macintosh. What is the PreScan option used for?
22.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
23.
I cannot install Brother drivers on Debian 10 or later (Linux)
24.
Can third party ink be used to refill the ink cartridges?
25.
When I print, the pages are smudged with ink. What should I do?
26.
How do I clear the message "PAPER JAM" from the display?
27.
Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
28.
Which E-mail packages are compatible with ControlCenter3?
29.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
30.
When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).