FAQs & Troubleshooting
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35 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
How to identify your Operating System (OS).
3.
(Video) Replace the Roller Kit
4.
I cannot install Brother drivers on Debian 10 or later (Linux)
5.
I cannot save a file downloaded from the Brother support website (For Windows)
6.
Download a file from the "Downloads" section and save it to Windows 8 computer.
7.
What driver package format is supported by my Linux distribution?
8.
Your Brother machine cannot scan. / Scanning has stopped.
9.
When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
10.
Access Web Based Management
11.
A security warning appears when accessing Web Based Management via HTTPS.
12.
Check the firmware version.
13.
Discover the MAC address of the Brother network card
14.
Check your machine's IP Address or Node Name
15.
Uninstall the drivers. (macOS 13 or greater)
16.
The scanning speed is slow when scanning from my machine. (Windows)
17.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
18.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
19.
Command List of brscan. (Linux)
20.
What is the default password for my BRAdmin, Remote Setup or Web Based Management?
21.
What is the default password for my Brother machine?
22.
My documents saved or sent in the "Secure PDF Single-Page" or "Secure PDF Multi-Page" format are blank when opened with Adobe Acrobat Reader.
23.
Uninstall the Brother Software and Drivers (Windows)
24.
Where can I download Brother iPrint&Scan application for Mac?
25.
Reset the Network Settings to Factory Default
26.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
27.
Configure the Scan to Email Feature (Linux)
28.
Delete a network scanner entry. (Linux)
29.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
30.
Update the Driver or Firmware for your Brother machine