FAQs & Troubleshooting
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25 Results
1.
What driver package format is supported by my Linux distribution?
2.
How to identify your Operating System (OS).
3.
(Video) Replace the Roller Kit
4.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
5.
I cannot install Brother drivers on Debian 10 or later (Linux)
6.
I cannot save a file downloaded from the Brother support website (For Windows)
7.
Download a file from the "Downloads" section and save it to Windows 8 computer.
8.
Uninstall the drivers. (macOS 13 or greater)
9.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
10.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
11.
The scanning speed is slow when scanning from my machine. (Windows)
12.
Your Brother machine cannot scan. / Scanning has stopped.
13.
Uninstall the drivers. (macOS 10.14 - macOS 12)
14.
Where can I download Brother iPrint&Scan application for Mac?
15.
Delete a network scanner entry. (Linux)
16.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
17.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
18.
Change the brscan5 scan settings using XSane (Linux)
19.
Update the Driver or Firmware for your Brother machine
20.
Configure the Scan to Email Feature (Linux)
21.
Important points for specifying the scan area (Linux)
22.
Check the firmware version.
23.
Uninstall the Brother Software and Drivers (Windows)
24.
Command List of brscan. (Linux)
25.
I cannot install the scanner driver in Ubuntu 21.04. (Linux)