31.

Replace Pad

32.

What is Brother Web Connect?

33.

Unable to Scan XX

34.

Replace Parts

35.

Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup or AOSS™)

36.

Document Jam

37.

Changing scan settings in ControlCenter.

38.

Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.

39.

Check the IP addresses of your PC and the Brother machine

40.

Scan and save a document in PDF format for Windows (Scan to File)

41.

The LCD displays an error code when I use Web icon (Brother Web Connect).

42.

Discover the MAC address of the Brother network card

43.

Check the firmware version.

44.

On my Brother machine I selected "Scan to Network" using the control panel or SCAN key, but I cannot find my Macintosh.

45.

I cannot connect my machine to the wireless network.

46.

I cannot scan from my computer via network. (For Windows)

47.

The BRAdmin Professional software is not able to locate the Brother machine on my network.

48.

"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)

49.

Verify the Brother machine connected to the Wireless Network (For Windows)

50.

Clean the Separation Pad

51.

I'm using Mac OS X 10.7.x or greater. The network scanning feature does not work when using the SCAN key or the control panel of my Brother machine.

52.

I cannot complete the Brother Software installation because it stops when a screen for connecting the cable appears (Windows).

53.

How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)

54.

The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.

55.

Open the "Scanners and Cameras" and Properties.

56.

Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)

57.

I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)

58.

I cannot scan from my computer via network. (For Macintosh)

59.

Windows 10 Support Information

60.

I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address. Since our provider requires an authentication for the SMTP server, I am not able to use this function anymore.