FAQs & Troubleshooting
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93 Results
1.
What is Brother iPrint&Scan?
2.
Configuring frequently-used scan settings on your computer.
3.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
4.
Replace Parts
5.
Can I print from or scan to Android™ Smartphone?
6.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
7.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
8.
When viewing the scanned documents in my Android™ mobile device using the Brother Image Viewer application, all the even-numbered pages are blank.
9.
Multifeed
10.
Duplex (two-sided) scan
11.
Can I print from and scan to iPhone, iPod touch and iPad?
12.
Document Jam
13.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
14.
Configuring frequently-used scan settings on your Brother machine.
15.
Replace Roller
16.
How to identify your Operating System (OS).
17.
Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup or AOSS™)
18.
Replace Pad
19.
I cannot save a file downloaded from the Brother support website (For Windows)
20.
My Brother machine could not be found over the network when I installed drivers on my PC.
21.
Scan from the Brother iPrint&Scan application using Windows Phone.
22.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
23.
Scan multiple pages into one file instead of each scan being saved as a separate file.
24.
Changing scan settings in ControlCenter.
25.
Download a file from the "Downloads" section and save it to Windows 8 computer.
26.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
27.
"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
28.
Scan documents longer than 14 inches (35.5 cm) using ControlCenter
29.
My Brother machine sound level is high while scanning documents.
30.
The LCD displays an error code when I use Web icon (Brother Web Connect).