FAQs & Troubleshooting
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93 Results
1.
What is Brother iPrint&Scan?
2.
The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
3.
Can I print from and scan to iPhone, iPod touch and iPad?
4.
Can I print from or scan to Android™ Smartphone?
5.
When viewing the scanned documents in my Android™ mobile device using the Brother Image Viewer application, all the even-numbered pages are blank.
6.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
7.
Duplex (two-sided) scan
8.
Document Jam
9.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
10.
Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
11.
Configuring frequently-used scan settings on your computer.
12.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
13.
Update the Driver or Firmware for your Brother machine
14.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
15.
"Multifeed detection" or "Multifeed Detection Error"
16.
Replace Pick up roller
17.
(Video) Update the Driver or Firmware for your Brother machine
18.
I cannot save a file downloaded from the Brother support website (For Windows)
19.
Can not scan a long document.
20.
Replace Reverse Roller
21.
Scan Unable
22.
Reset the Scheduled maintenance counter
23.
My Brother machine could not be found over the network when I installed drivers on my computer.
24.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
25.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
26.
Load Documents
27.
Download a file from the "Downloads" section and save it to Windows 8 computer.
28.
Scan multiple pages into one file instead of each scan being saved as a separate file.
29.
Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
30.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)