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FAQs & Troubleshooting |

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1. 16/04/2025
Where can I download Brother iPrint&Scan application for Mac?
2. 13/12/2024
How to identify your Operating System (OS).
3. 01/04/2022
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
4. 24/03/2022
I cannot save a file downloaded from the Brother support website (For Windows)
5. 15/11/2021
I cannot install the Brother printer driver (macOS 10.15 or earlier)
6. 02/06/2020
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
7. 10/10/2019
Install PaperPort™ 12SE / 14SE (Windows)
8. 27/09/2019
Install BRAdmin Professional 3
9. 14/05/2019
Your Scanner Cannot Be Detected on the Network During Installation
10. 19/11/2018
The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
11. 04/06/2018
My Brother machine could not be found over the network when I installed drivers on my computer.
12. 25/03/2016
Download a file from the "Downloads" section and save it to Windows 8 computer.