FAQs & Troubleshooting
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37 Results
Note: “*” indicates that the content is from the Online User’s Guide.
1.
I cannot save a file downloaded from the Brother support website (For Windows)
2.
How to identify your Operating System (OS).
3.
I cannot install Brother drivers on Debian 10 or later (Linux)
4.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
5.
What is the default password for my BRAdmin, Remote Setup or Web Based Management?
6.
Check your machine's IP Address or Node Name
7.
What is the default password for my Brother machine?
8.
Change the brscan5 scan settings using XSane (Linux)
9.
Delete a network scanner entry. (Linux)
10.
Important points you need to confirm before configuring your Brother machine for a wireless network.
11.
Uninstall the Brother Software and Drivers (Windows)
12.
Install the Output Tray
13.
A security warning appears when accessing Web Based Management via HTTPS.
14.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
15.
My PC does not have a USB port or the USB cable and USB port shape are different.
16.
I am connected to my Brother scanner and PC via a USB cable, but I cannot scan or turn the scanner on.
17.
I cannot install the scanner driver in Ubuntu 21.04. (Linux)
18.
When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
19.
I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
20.
Configure the Scan to Email Feature (Linux)
21.
What driver package format is supported by my Linux distribution?
22.
Where can I download Brother iPrint&Scan application for Mac?
23.
Wireless setup is requesting a WPS PIN to complete the setup
24.
Command List of brscan. (Linux)
25.
Important points for specifying the scan area (Linux)
26.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
27.
Update the Driver or Firmware for your Brother machine
28.
Your Brother Machine Cannot Scan over the Network *
29.
Set up your Brother machine on a wireless network (Windows/macOS)
30.
Access Web Based Management *