FAQs & Troubleshooting
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53 Results
1.
Scanning and Other Problems
2.
Load Business Cards
3.
How to identify your Operating System (OS).
4.
Load Documents Longer than Standard Size
5.
Load Standard Size Documents
6.
Load Documents
7.
Load a Plastic Card
8.
Card Jam
9.
Reset the Usage Counters
10.
Save Scanned Documents on Your Computer
11.
Document Jam
12.
What driver package format is supported by my Linux distribution?
13.
Download a file from the "Downloads" section and save it to Windows 8 computer.
14.
I cannot install Brother drivers on Debian 10 or later (Linux)
15.
Clean the Sensors
16.
Acceptable Documents
17.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
18.
Replace the Pick Up Roller
19.
Replace the Separation Pad
20.
What is Remote Setup?
21.
Set Up the Brother Machine Using Remote Setup (Windows®)
22.
I cannot save a file downloaded from the Brother support website (For Windows)
23.
Reset Your Brother Machine
24.
Error and Maintenance Indications
25.
Scan Using Bus Power Mode
26.
Clean the Scanner and Rollers
27.
Uninstall the drivers. (macOS 10.14 - macOS 12)
28.
Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
29.
Change the brscan5 scan settings using XSane (Linux)
30.
Configure the Scan to Email Feature (Linux)