FAQs & Troubleshooting
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DCP-B7620DW(B)
134 Results
Note: “*” indicates that the content is from the Online User’s Guide.
61. 01/06/2023
Delete print jobs from the print queue.
62. 16/05/2023
I cannot print from my computer via USB.
63. 11/05/2023
Set up your Brother machine on a wireless network (Windows/macOS)
64. 07/04/2023
I cannot print on a wireless (Wi-Fi) network (Windows)
65. 27/03/2023
Change the printer driver settings (Windows)
66. 27/03/2023
"Offline" appears on the Status Monitor. (Windows)
67. 15/02/2023
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
68. 23/01/2023
The printer status is Offline or Paused.
69. 23/01/2023
Update the Driver or Firmware for your Brother machine
70. 19/12/2022
Can I use non-Brother or third party supplies with the Brother machine?
71. 13/12/2022
How to identify your Operating System (OS).
72. 20/10/2022
How do I use Mopria™ Print Service (MPS) with my Brother machine?
73. 20/10/2022
Install the Brother Mobile Connect application (for mobile device)
74. 27/09/2022
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
75. 30/08/2022
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
76. 22/08/2022
Configure the Scan to Email Feature (Linux)
77. 09/08/2022
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
78. 26/07/2022
Configure and use the Scan Key Tool (Linux)
79. 23/06/2022
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
80. 20/04/2022
Uninstall the Brother Software and Drivers (Windows)
81. 14/04/2022
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
82. 11/04/2022
Wireless setup is requesting a WPS PIN to complete the setup
83. 11/04/2022
My Brother machine could not be found over the network when I installed drivers on my computer.
84. 11/04/2022
Control Printer Driver settings (only available for Windows)
85. 11/04/2022
Cannot Print ##
86. 07/04/2022
How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
87. 24/03/2022
I cannot find some option in the Printing preferences. (For Windows)
88. 24/03/2022
I cannot save a file downloaded from the Brother support website (For Windows)
89. 10/03/2022
Drum !
90. 15/12/2021
I cannot connect my machine to a Windows 11 computer via USB.