FAQs & Troubleshooting
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MW-145BT
62 Results
31. 12/06/2023
The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
32. 12/06/2023
The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
33. 12/04/2023
Where can I find my Brother printer's serial number?
34. 20/10/2022
What do the indicator lights on the printer mean?
35. 18/04/2022
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
36. 31/03/2022
How to delete the registry information and files related to the printer driver
37. 28/03/2022
I connected multiple printers of the same model to one computer but can only print from one of them.
38. 28/03/2022
I cannot save a file downloaded from the Brother support website (For Windows)
39. 09/12/2021
How do I transfer label templates with P-touch Transfer Express?
40. 08/10/2021
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
41. 27/07/2021
How do I transfer templates or other data from the computer to the printer?
42. 27/11/2020
How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
43. 16/11/2020
The AC adapter does not work.
44. 16/11/2020
Is it possible to use a rubber stamp on the thermal paper?
45. 16/11/2020
How long does it usually take to charge the battery?
46. 15/10/2020
The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
47. 07/10/2020
Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?
48. 19/05/2020
How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
49. 18/05/2020
My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
50. 13/05/2020
I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
51. 08/05/2020
Are there any precautions needed when using thermal paper?
52. 21/04/2020
The Bluetooth® installation asks me for a PIN (or Pass Key). Where can I find this information?
53. 06/04/2020
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
54. 31/03/2020
The printer will not turn on.
55. 31/03/2020
Can I use my car cigarette lighter socket to charge the battery?
56. 27/03/2020
I cannot install the printer driver because the installation stops after I connect the printer to my computer.
57. 07/10/2019
When I try to print multiple pages via Bluetooth® from a Windows 8 computer, the print becomes garbled.
58. 20/03/2019
I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
59. 12/03/2019
When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
60. 15/05/2017
I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.