FAQs & Troubleshooting
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MFC-990CW
345 Results
31.
How do I load envelopes into my machine?
32.
Locate files scanned with ControlCenter3 (For Windows)
33.
What kind of Bluetooth enabled device can I use?
34.
Paper Jam
35.
I cannot install Brother drivers on Debian 10 or later (Linux)
36.
What driver package format is supported by my Linux distribution?
37.
I cannot print using my Brother machine on a wireless network (Windows)
38.
Pre-Required Procedures (Linux)
39.
Can I use voice mail on the same line as my Brother machine?
40.
Scan multiple pages into one file instead of each scan being saved as a separate file.
41.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
42.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
43.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
44.
Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
45.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
46.
What is Distinctive Ring and how do I program it?
47.
Enable the Brother machine's network interface.
48.
Delete print jobs from the print queue.
49.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
50.
Wireless setup is requesting a WPS PIN to complete the setup
51.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
52.
I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
53.
How do I factory reset the network settings?
54.
When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
55.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
56.
ControlCenter3 displays a blank screen at startup (Windows)
57.
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
58.
Confirm that a FAX I sent was received correctly.
59.
Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
60.
How to identify your Operating System (OS).