FAQs & Troubleshooting
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MFC-885CW
299 Results
31. 31/10/2022
Which E-mail packages are compatible with ControlCenter3?
32. 31/10/2022
I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
33. 31/10/2022
I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
34. 17/10/2022
Send a fax using PC-FAX with LPD/LPRng (Linux)
35. 11/10/2022
When I scan a document using ControlCenter, the scanned file size is too big.
36. 26/09/2022
When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
37. 20/09/2022
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
38. 12/09/2022
I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
39. 06/09/2022
Configure and use PC-FAX (CUPS) (Linux)
40. 30/08/2022
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
41. 22/08/2022
Configure the Scan to Email Feature (Linux)
42. 09/08/2022
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
43. 08/08/2022
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
44. 03/08/2022
"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
45. 26/07/2022
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
46. 26/07/2022
Configure and use the Scan Key Tool (Linux)
47. 20/07/2022
Uninstall the drivers. (Mac OS X 10.5)
48. 19/07/2022
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
49. 30/06/2022
I can print but cannot scan via network. (For Mac)
50. 23/06/2022
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
51. 24/05/2022
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
52. 18/05/2022
Locate files scanned with ControlCenter3 (For Windows)
53. 09/05/2022
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
54. 20/04/2022
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
55. 11/04/2022
Wireless setup is requesting a WPS PIN to complete the setup
56. 07/04/2022
How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
57. 01/04/2022
Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
58. 01/04/2022
Scan multiple pages into one file instead of each scan being saved as a separate file.
59. 24/03/2022
I cannot save a file downloaded from the Brother support website (For Windows)
60. 17/03/2022
I cannot install the driver when using the Driver Install Tool. (Linux)