FAQs & Troubleshooting
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MFC-5100C
143 Results
31.
I'm using Macintosh®. What are the settings in the Scanner window used for?
32.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
33.
How do I replace the Ink Cartridge?
34.
How to identify your Operating System (OS).
35.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
36.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
37.
I can receive a fax, but cannot receive a telephone call.
38.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
39.
I'm using Windows XP Service Pack 2 (SP2). I cannot uninstall PaperPort® 8.0 or I uninstalled PaperPort® 8.0 and I'm not able to reinstall it now. What can I do?
40.
Uninstall the drivers. (Mac OS X 10.2 - 10.4)
41.
Is there any way to reduce Ink consumption?
42.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
43.
I'm using Macintosh. What is the PreScan option used for?
44.
Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
45.
I am experiencing problems sending a fax, what can I do?
46.
I'm using Windows 2000/ XP. I get a mirrored print effect from some applications. What can I do?
47.
What format are the attachments when a document is scanned to an e-mail address and is a special viewer needed?
48.
Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing).
49.
Black Ink is still wet after printing on Glossy Paper (For PC Printing).
50.
Cannot print after a Windows 10 update (June 2020)
51.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 - 10.8)
52.
Windows 7 Support Information
53.
In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
54.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
55.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
56.
My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
57.
Uninstall the drivers. (Mac OS X 10.5)
58.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
59.
I'm using Windows® XP. I can't uninstall PaperPort® 8.0 and I get an error message "Fatal error during installation" . What can I do?
60.
I'm using Windows. I tried to install the MFL-Pro Suite Software (MFC Software Suite) from the CD-ROM, but the installation failed and now I can not remove the portions that did install. What can I do?