FAQs & Troubleshooting
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DCP-L2640DW
142 Results
Note: “*” indicates that the content is from the Online User’s Guide.
31.
(Video) Paper is Jammed in the Output Paper Tray
32.
Wrong Toner or Wrong Toner Cartridge
33.
I cannot print on a wireless (Wi-Fi) network (Windows)
34.
I cannot print on a wireless (Wi-Fi) network (Mac)
35.
After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
36.
How do I use Mopria™ Print Service (MPS) with my Brother machine?
37.
Media Type Mismatch or Media Mismatch
38.
Protect your Brother machine against unauthorised access over the network
39.
Delete print jobs from the print queue.
40.
Cartridge Error
41.
2-sided Disable or 2-sided Disabled
42.
Toner Ended
43.
I cannot scan via network.
44.
What is the default password for my BRAdmin or Web Based Management?
45.
Toner specks
46.
(Video) Paper is Jammed in the Back of the Machine
47.
I cannot connect my machine to a Windows 11 computer via USB.
48.
A security warning appears when accessing Web Based Management via HTTPS.
49.
What driver package format is supported by my Linux distribution?
50.
The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
51.
The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
52.
"Offline" appears on the Status Monitor. (Windows)
53.
What is the difference between the toner cartridge and the drum unit?
54.
I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
55.
Where can I find my Brother machine's serial number?
56.
I cannot print full-page photos or images using Email Print.
57.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
58.
Configure and use the Scan Key Tool (Linux)
59.
When I print images, the quality is not good (Linux)
60.
When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)