FAQs & Troubleshooting
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DCP-J562DW
252 Results
31. 15/02/2023
Protect your Brother machine against unauthorised access over the network
32. 15/02/2023
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
33. 14/02/2023
Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
34. 14/02/2023
Scan and save a document in PDF format for Windows (Scan to File)
35. 14/02/2023
I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
36. 14/02/2023
Scan a document in Windows 8 and Windows 10.
37. 14/02/2023
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
38. 19/12/2022
Cannot Detect Ink Volume
39. 19/12/2022
Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
40. 19/12/2022
Can third party ink be used to refill the ink cartridges?
41. 13/12/2022
Open the Status Monitor
42. 13/12/2022
How to identify your Operating System (OS).
43. 20/10/2022
How do I use Mopria™ Print Service (MPS) with my Brother machine?
44. 27/09/2022
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
45. 26/09/2022
When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
46. 01/09/2022
How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
47. 01/09/2022
Scan and save a document in PDF format for macOS 10.14 or earlier (Scan to File)
48. 31/08/2022
After replacement or repair of the Brother machine, uneven color streaks stand out when printing from the computer.
49. 30/08/2022
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
50. 22/08/2022
Configure the Scan to Email Feature (Linux)
51. 09/08/2022
I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
52. 28/07/2022
Update the Driver or Firmware for your Brother machine
53. 26/07/2022
Configure and use the Scan Key Tool (Linux)
54. 19/07/2022
I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
55. 30/06/2022
I can print but cannot scan via network. (For Mac)
56. 23/06/2022
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
57. 20/06/2022
Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
58. 09/05/2022
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
59. 20/04/2022
Uninstall the Brother Software and Drivers (Windows)
60. 14/04/2022
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.