FAQs & Troubleshooting
![]() |
Popular |
![](/g/b/img/product/dcp155c_as.jpg)
DCP-155C
197 Results
31.
The printer status is Offline or Paused.
32.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
33.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
34.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
35.
Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
36.
Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
37.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
38.
Uninstall the drivers. (Mac OS X 10.5)
39.
Pre-Required Procedures (Linux)
40.
Can I use AirPrint with my Brother machine?
41.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
42.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
43.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
44.
When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
45.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
46.
Uninstall the drivers. (Mac OS X 10.2 - 10.4)
47.
I can not install/uninstall the driver when a CompactFlash®, Memory Stick®, Memory Stick Pro™, xD-Picture Card™, SecureDigital™, MultiMediaCard™ or USB Flash memory drive is installed into the media slot. What can I do?
48.
I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
49.
Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
50.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
51.
Install the built-in drivers (For Windows 8 and Windows 10)
52.
A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
53.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
54.
How do I clear Machine Error 46?
55.
I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
56.
The print speed is very slow when I use XML Paper Specification Printer Driver.
57.
Can I print using only the black ink cartridge when the Color cartridges have run out?
58.
Scan a document in OS X 10.8/macOS 10.12 - 10.15.
59.
Glossy Paper does not feed correctly. What can I do?
60.
Where is the USB port on the machine?