MFC-J491DW FAQs & Troubleshooting MFC-J491DW Not your product? Sort by: Updated Date Popularity 4 Results 1. 23/01/2020 Copy an ID Card 2. 23/01/2020 Copy a Document 3. 23/01/2020 Copy on Both Sides of the Paper (2-sided Copy) 4. 22/11/2018 Print using only the black ink cartridge when the Color cartridges have run out. Copy FAQs & Troubleshooting