FAQs & Troubleshooting
Popular |
PJ-862
82 Results
1.
Where can I download the latest P-touch Editor for Mac?
2.
How do I uninstall the printer driver?
3.
How to insert paper
4.
I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
5.
How to charge the rechargeable Li-ion battery
6.
How do I transfer label templates with P-touch Transfer Express?
7.
This printer is not detected when establishing a Bluetooth® connection.
8.
I cannot connect my printer to a Windows 11 computer via USB.
9.
Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
10.
Where can I find my Brother printer's serial number?
11.
I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
12.
Printing from an Android™ device
13.
I cannot save a file downloaded from the Brother support website (For Windows)
14.
How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
15.
The side margins are incorrect.
16.
How to identify your Operating System (OS) for Windows or Mac
17.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
18.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
19.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
20.
I cannot print LibreOffice documents in landscape orientation. (Linux®)
21.
When printing from an application, the application's "Collate" setting does not work correctly.
22.
There is no data registered in the P-touch library. (P-touch Editor 5.x for Windows)
23.
How to identify the printer's firmware version
24.
How do I clean the platen roller?
25.
How to delete the registry information and files related to the printer driver
26.
What Android™ mobile application can I use?
27.
How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
28.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
29.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
30.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)