FAQs & Troubleshooting
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PJ-762
121 Results
1.
How do I transfer templates to the printer?
2.
Printing from a Windows PC or Mac
3.
How do I turn the printer off?
4.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
5.
How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
6.
This printer is not detected when establishing a Bluetooth® connection.
7.
What Android™ mobile application can I use?
8.
The side margins are incorrect.
9.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
10.
How to install the rechargeable Li-ion battery (optional)
11.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
12.
I turn my printer on but cannot print even though I have already paired the printer with my mobile device using Bluetooth® or connected my device to the same wireless network.
13.
My custom paper size cannot be found even though I added it to the "User Defined Size" list in the printer driver, or although the Administrator settings are set for a shared printer, the function is disabled on a client computer. The printer is connected to a Windows computer via Bluetooth®.
14.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
15.
Printing is not possible. (USB connection)
16.
I cannot print LibreOffice documents in landscape orientation. (Linux®)
17.
The print quality is poor, and the image is too light or dark.
18.
How do I uninstall the printer driver?
19.
Printing from an Android™ device
20.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
21.
Which Bluetooth® profiles does the printer support?
22.
How do I transfer label templates with P-touch Transfer Express?
23.
How to connect to an AC power outlet (optional)
24.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
25.
I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
26.
What is the Label List? (P-touch Editor 5.x for Windows)
27.
How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
28.
I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
29.
Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
30.
When printing from an application, the application's "Collate" setting does not work correctly.