FAQs & Troubleshooting
Latest |
PJ-723
101 Results
31. 12/06/2023
The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
32. 12/04/2023
Where can I find my Brother printer's serial number?
33. 10/01/2023
Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
34. 05/12/2022
What kinds of software are available for this printer?
35. 28/06/2022
How to install Brother software on a computer not connected to the Internet
36. 09/05/2022
How can I stop the printer from automatically feeding roll paper after printing? (for Windows)
37. 02/05/2022
The latest printer driver was successfully installed, but the driver did not update correctly.
38. 02/05/2022
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
39. 18/04/2022
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
40. 31/03/2022
The side margins are incorrect.
41. 31/03/2022
How to delete the registry information and files related to the printer driver
42. 28/03/2022
I connected multiple printers of the same model to one computer but can only print from one of them.
43. 28/03/2022
I cannot save a file downloaded from the Brother support website (For Windows)
44. 09/12/2021
How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
45. 09/12/2021
Using the Printer Setting Tool (for Windows)
46. 09/12/2021
How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
47. 09/12/2021
How do I transfer label templates with P-touch Transfer Express?
48. 08/10/2021
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
49. 25/06/2021
Using the Communication Settings (for Windows)
50. 26/11/2020
How do I clean the platen roller?
51. 17/11/2020
The printed image is out of alignment.
52. 15/10/2020
The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
53. 03/07/2020
Installing the software
54. 02/07/2020
How to install the rechargeable Li-ion battery (optional)
55. 23/06/2020
How to connect to an AC power outlet (optional)
56. 19/05/2020
How do I print vertical text? (P-touch Editor 5.x for Windows)
57. 19/05/2020
How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
58. 13/05/2020
I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
59. 06/04/2020
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
60. 27/03/2020
I cannot install the printer driver because the installation stops after I connect the printer to my computer.