FAQs & Troubleshooting
Popular |
PJ-623
73 Results
1.
What Android™ mobile application can I use?
2.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
3.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
4.
How do I transfer label or slip templates?
5.
How do I install the printer driver from the CD-ROM? (for Windows)
6.
I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
7.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
8.
How to charge the rechargeable Ni-MH battery
9.
How to insert paper
10.
Printing is not possible. (USB connection)
11.
The printing date/time is not printed. (P-touch Editor 5.x for Windows)
12.
How do I uninstall the printer driver?
13.
How do I connect the printer and my computer via USB cable?
14.
How to install the rechargeable Li-ion Battery (Optional)
15.
How to install the rechargeable Ni-MH Battery (Optional)
16.
How to connect to an AC power outlet (Optional)
17.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
18.
I cannot save a file downloaded from the Brother support website (For Windows)
19.
How do I transfer templates or other data from the computer to the printer?
20.
How to connect to a DC power outlet (Optional)
21.
How to connect to a DC power outlet (Optional)
22.
How to charge the rechargeable Li-ion battery
23.
How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
24.
The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
25.
I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
26.
I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
27.
What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
28.
The printed image is out of alignment.
29.
What is the Label List? (P-touch Editor 5.x for Windows)
30.
Where can I find my Brother printer's serial number?