FAQs & Troubleshooting
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MFC-L9630CDN
152 Results
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
The printer status is Offline or Paused.
3.
Install the Brother Mobile Connect application (for mobile device)
4.
The scanning speed is slow when scanning from my machine. (Windows)
5.
Replace the Waste Toner Box
6.
Replace the Toner Cartridge
7.
Use Universal Print (Windows)
8.
Toner scatter or toner stain
9.
Paper is Jammed in the 2-sided Tray
10.
Paper is Jammed Inside the Machine
11.
Print the Network Configuration Report
12.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
13.
Protect your Brother machine against unauthorised access over the network
14.
Cartridge Error
15.
The color of your printouts is not what you expected
16.
Where can I find my Brother machine's serial number?
17.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
18.
Load Documents in the Automatic Document Feeder (ADF)
19.
Enable the Brother machine's network interface.
20.
No Toner
21.
Cannot Detect
22.
Reset the Network Settings to the Factory Settings
23.
I cannot install Brother drivers on Debian 10 or later (Linux)
24.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
25.
Uneven color density across the page
26.
Replace the Drum Unit
27.
Vertical colored streaks or bands appear on the page
28.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
29.
I cannot print full-page photos or images using Email Print.
30.
I cannot print on a wireless (Wi-Fi) network (Windows)