FAQs & Troubleshooting
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MFC-L8850CDW
290 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
Receive faxes on the computer for Windows (PC-FAX Receive)
3.
Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
4.
Load paper in the paper tray
5.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
6.
I cannot print using my Brother machine on a wireless network (Mac)
7.
My Brother machine could not be found over the network when I installed drivers on my PC.
8.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
9.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
10.
Jam Rear
11.
Wrinkle
12.
I cannot print using my Brother machine on a wireless network (Windows)
13.
Clean the paper pick-up roller
14.
I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
15.
Replace Drum
16.
Replace Toner
17.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
18.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
19.
I keep getting the error message "Authenticate Err (Authentication error)".
20.
Add your Brother machine with AirPrint (macOS)
21.
What driver package format is supported by my Linux distribution?
22.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
23.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
24.
Printed pages are compressed, horizontal stripes appear, or characters in the top, bottom, left and right margins are cut off.
25.
Delete print jobs from the print queue.
26.
Configure and use the Scan to FTP feature
27.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
28.
Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
29.
Print a web page from iPrint&Scan when using an Android™ mobile device.
30.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?