FAQs & Troubleshooting
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MFC-L8390CDW
164 Results
Note: “*” indicates that the content is from the Online User’s Guide.
1.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
2.
(Video) Paper is Jammed in the Back of the Machine
3.
(Video) Paper is Jammed in the Manual Feed Slot
4.
The color of your printouts is not what you expected
5.
The printer status is Offline or Paused.
6.
Install the Brother Mobile Connect application (for mobile device)
7.
(Video) Paper is Jammed in the 2-sided Tray
8.
(Video) Paper is Jammed in the Paper Tray
9.
The scanning speed is slow when scanning from my machine. (Windows)
10.
(Video) Paper is Jammed in the MP tray
11.
Document Jam
12.
(Video) Paper is Jammed inside the Machine
13.
What is the recommended paper?
14.
Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
15.
My Brother machine could not be found over the network when I installed drivers on my computer.
16.
I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
17.
Uneven color density across the page
18.
What is the default password for my Brother machine?
19.
Set Telephone Line Compatibility for Interference and VoIP Systems
20.
Enable the Brother machine's network interface.
21.
Storage Full
22.
Can I use non-Brother or third party supplies with the Brother machine?
23.
I cannot print using my Brother machine on a wired network (Windows/macOS)
24.
Wrong Toner Cartridge
25.
(Video) Document is Jammed under the Document Cover
26.
(Video) Document is Jammed in the Top of the ADF Unit
27.
Media Type Mismatch or Media Mismatch
28.
I cannot save a file downloaded from the Brother support website (For Windows)
29.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
30.
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows