FAQs & Troubleshooting
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MFC-J825DW
394 Results
1.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
2.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
3.
One or more of my colors are not printing (blank).
4.
Paper Jam
5.
Load envelopes into my machine
6.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
7.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
8.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
9.
Can I print from or scan to Android™ Smartphone?
10.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
11.
I still receive the error message "Paper Jam" after I removed the jammed paper.
12.
Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
13.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
14.
Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
15.
Can I print from and scan to iPhone, iPod touch and iPad?
16.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
17.
Easy Scan to E-mail
18.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
19.
What is Brother Web Connect?
20.
Unable to Print 3X
21.
High Temperature
22.
I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
23.
I cannot install Brother drivers on Debian 10 or later (Linux)
24.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
25.
I cannot print using my Brother machine on a wireless network (Windows)
26.
I cannot start the NewSoft CD Labeler software. (Mac OS X 10.6 - 10.7)
27.
When I install ink cartridges in my machine, the LCD displays "Install Starter Ink".
28.
I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
29.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
30.
I cannot start ControlCenter4.