FAQs & Troubleshooting
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MFC-J650DW
322 Results
1.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
2.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
3.
I still receive the error message "Paper Jam" after I removed the jammed paper.
4.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
5.
Store a Speed Dial number from my Brother machine's Caller ID History.
6.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
7.
The scanner cover support has come off. (With Video Instructions)
8.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
9.
What is Brother iPrint&Scan?
10.
Can I print from and scan to iPhone, iPod touch and iPad?
11.
Print using only the black ink cartridge when the Color cartridges have run out.
12.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
13.
Load paper in the paper tray
14.
After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
15.
Change the number of times my Brother machine rings before it answers.
16.
How do I know which side up my photo paper should be in the tray?
17.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
18.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
19.
What is Brother Web Connect?
20.
No Ink Cartridge
21.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
22.
What is Distinctive Ring and how do I program it?
23.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
24.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
25.
Use voice mail on the same line as my Brother machine.
26.
One or more of my colors are not printing (blank).
27.
Document Jam
28.
The LCD displays an error code when I use Web icon (Brother Web Connect).
29.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
30.
Scan a document and send it as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows) (video instructions available)