FAQs & Troubleshooting
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MFC-J265W
315 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
3.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
4.
Can I print from or scan to Android™ Smartphone?
5.
Can third party ink be used to refill the ink cartridges?
6.
Load paper in the paper tray
7.
Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
8.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
9.
Paper Jam
10.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
11.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
12.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
13.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
14.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
15.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
16.
Can I print from and scan to iPhone, iPod touch and iPad?
17.
How do I store Speed Dial numbers on my Brother machine for easy dialing?
18.
Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
19.
I cannot print using my Brother machine on a wireless network (Windows)
20.
I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
21.
Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
22.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
23.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
24.
I cannot install Brother drivers on Debian 10 or later (Linux)
25.
Scan and save a document in PDF format (Scan to File)
26.
One or more of my colors are not printing (blank). What can I do?
27.
Replace Ink
28.
Configure and use PC-FAX (CUPS) (Linux)
29.
Wireless setup is requesting a WPS PIN to complete the setup
30.
I cannot save a file downloaded from the Brother support website (For Windows)