FAQs & Troubleshooting
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MFC-J220
241 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
One or more of my colors are not printing (blank). What can I do?
3.
When I print, the pages are smudged with ink. What should I do?
4.
How do I know which side up my photo paper should be in the tray?
5.
Print using only the black ink cartridge when the Color cartridges have run out.
6.
Can I print from and scan to iPhone, iPod touch and iPad?
7.
Forward a fax to another fax machine when my machine has a mechanical problem.
8.
Replace Ink
9.
Delete print jobs from the print queue.
10.
Load paper in the paper tray
11.
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
12.
I cannot install Brother drivers on Debian 10 or later (Linux)
13.
Can I print from or scan to Android™ Smartphone?
14.
Check the firmware version.
15.
The edge of glossy paper is smudged.
16.
When I try to scan to OCR, the error message "This feature is not available because there is no OCR software installed, or your machine does not support it." appears.
17.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
18.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
19.
My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
20.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
21.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
22.
When printing documents the characters appear ghosted, blurry, or doubled.
23.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
24.
Where can I get FaceFilter Studio and what can I do with this application?
25.
Which E-mail packages are compatible with ControlCenter3?
26.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
27.
Scan and save a document in PDF format (Scan to File)
28.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
29.
Make my copied images lighter or darker.
30.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.