FAQs & Troubleshooting
Popular |
MFC-9970CDW
386 Results
1.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
2.
Wrinkle
3.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
4.
Uneven density appears periodically across the page.
5.
Colored spots at 94 mm (3.7 in.) intervals or at 30 mm (1.2 in.) intervals
6.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
7.
White streaks or bands down the page
8.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
9.
Print both sides of paper or a booklet automatically
10.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
11.
Can I print from or scan to Android™ Smartphone?
12.
Colored lines across the page
13.
White lines, bands or ribbing across the page
14.
Load paper in the paper tray
15.
White spots or hollow print
16.
Change the printer driver settings (Windows/macOS)
17.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
18.
Install extra memory
19.
Adjust color settings by using the custom setting in the printer driver
20.
The printer status is Offline or Paused.
21.
Color misregistration
22.
Toner scatter or toner stain
23.
Jam Tray 1 / Jam Tray 2
24.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
25.
All one color
26.
Completely blank or some colors are missing.
27.
Set up your Brother machine on a wireless network.
28.
I cannot print using my Brother machine on a wireless network (Windows)
29.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
30.
What is Brother iPrint&Scan?