FAQs & Troubleshooting
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MFC-9460CDN
368 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
3.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
4.
Replace Belt
5.
Toner scatter or toner stain
6.
Replace Toner
7.
Cover is Open
8.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
9.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
10.
Load paper in the paper tray
11.
Replace Parts
12.
Colored streaks or bands down the page
13.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
14.
Wrinkle
15.
Offset image
16.
Print Unable XX
17.
No Toner
18.
Set the Brother machine to prevent public access to certain features
19.
Jam Tray 1 / Jam Tray 2
20.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
21.
Duplex Disabled
22.
Replace Drum
23.
Turn the Toner Save mode on or off
24.
White spots or hollow print
25.
Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
26.
When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
27.
Store numbers on my Brother machine for easy dialing from the control panel.
28.
Store numbers on my Brother machine for easy dialing from the control panel. (For users who installed the Internet fax feature into their Brother machines.)
29.
I still receive the error message "Replace Parts Drum" or "Drum Stop" after I replace the drum unit with a new one.
30.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)