FAQs & Troubleshooting
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MFC-9450CDN
338 Results
1.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
2.
The printer status is Offline or Paused.
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
Scan and save a document in PDF format (Scan to File)
5.
Can I print from and scan to iPhone, iPod touch and iPad?
6.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
7.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
8.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
9.
Cannot print after a Windows 10 update (June 2020)
10.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
11.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
12.
I still receive the error message "Replace Parts Drum" or "Drum End Soon" after I replace the drum unit with a new one.
13.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
14.
Vertical colored streaks or bands appear on the page.
15.
Pre-Required Procedures (Linux)
16.
How to identify your Operating System (OS).
17.
Colored lines appear across the page.
18.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
19.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
20.
Delete print jobs from the print queue.
21.
What driver package format is supported by my Linux distribution?
22.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
23.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
24.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
25.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
26.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
27.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
28.
Scan multiple pages into one file instead of each scan being saved as a separate file.
29.
How do I know which receive mode to select?
30.
How do I clear the message "Jam MP Tray" from the LCD display?