FAQs & Troubleshooting
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MFC-8910DW
363 Results
1.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
2.
Faint
3.
White lines across the page
4.
Replace Drum
5.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
6.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
7.
Configure and use the Scan to Network feature (For Windows)
8.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
9.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
10.
Wrinkles or creases
11.
Black lines down the page
12.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
13.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
14.
Pre-Required Procedures (Linux)
15.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
16.
What is Brother iPrint&Scan?
17.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
18.
Print both sides of paper or a booklet automatically
19.
Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
20.
Cover is Open
21.
Jam Inside
22.
Jam Tray 1 / Jam Tray 2
23.
Ghost
24.
I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
25.
Can I print from and scan to iPhone, iPod touch and iPad?
26.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
27.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
28.
I'm trying to print a multiple-page document from iPhone, iPod touch and iPad, but ONLY the first page is printing. (Air Print)
29.
Duplex (two-sided) scan
30.
The printer status is Offline or Paused.