FAQs & Troubleshooting
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MFC-8860DN
305 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
Can I print from or scan to Android™ Smartphone?
3.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
4.
How do I improve the copy or fax quality?
5.
I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
6.
What driver package format is supported by my Linux distribution?
7.
Pre-Required Procedures (Linux)
8.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
9.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
10.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
11.
How do I clear the message "Paper Jam Back" from the LCD display?
12.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
13.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
14.
I am unable to print from a client PC to a printer on a print server. (Linux)
15.
Protect your Brother machine against unauthorised access over the network
16.
Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
17.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
18.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
19.
Scan multiple pages into one file instead of each scan being saved as a separate file.
20.
Why is the error message "Unable to Scan" displayed on the LCD when I try the 2-sided(duplex) copy, 2-sided(duplex) scan or fax send of a legal size document?
21.
When I try to OCR into WordPad using PaperPort® 9.0SE or Brother Control Center 2.0, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
22.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
23.
Confirm that a FAX I sent was received correctly
24.
I'm using Macintosh®. What are the settings in the Scanner window used for?
25.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
26.
I cannot install Brother drivers on Debian 10 or later (Linux)
27.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
28.
The printer status is Offline or Paused.
29.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
30.
How do I use my Outlook contacts with my Brother PC-Fax? (import)