FAQs & Troubleshooting
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MFC-8840D
222 Results
1.
Pre-Required Procedures (Linux)
2.
I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
3.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
4.
Can I use non-Brother or third party supplies with the Brother machine?
5.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
6.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
7.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
8.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
9.
When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
10.
I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
11.
Can I print from and scan to iPhone, iPod touch and iPad?
12.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
13.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
14.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
15.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
16.
Functions supported in the Windows 7 built-in drivers
17.
I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
18.
What is a "Generic PCL Driver"?
19.
What kind of memory can I use?
20.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
21.
Can I print from DOS applications?
22.
I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
23.
What can happen if the wrong paper is used in your machine.
24.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
25.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
26.
I'm using Macintosh. What is the PreScan option used for?
27.
I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
28.
Scan a document from a Windows XP application
29.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
30.
I cannot install Brother drivers on Debian 10 or later (Linux)