FAQs & Troubleshooting
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MFC-7860DW
348 Results
1.
REPLACE DRUM
2.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
3.
Can I print from or scan to Android™ Smartphone?
4.
Page skewed
5.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
6.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
7.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
8.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
9.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
10.
I cannot print using my Brother machine on a wireless network (Windows)
11.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
12.
Document Jam
13.
Turn the Toner Save mode on or off
14.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
15.
What is Brother iPrint&Scan?
16.
Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
17.
Toner Low or Prepare New Toner Cartridge
18.
Curled (video instructions available)
19.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
20.
Check Connection
21.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
22.
Size mismatch
23.
JAM TRAY 1
24.
I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
25.
Scan a document and send it as a fax from the computer using the ControlCenter4 and Brother PC-FAX software (For Windows) (video instructions available)
26.
Curled
27.
Store numbers on my Brother machine for easy dialing from the PC.
28.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
29.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
30.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.