FAQs & Troubleshooting
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MFC-7340
225 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
How do I clean white or black spots on printed documents?
3.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
4.
What is the recommended paper?
5.
Scan and save a document in PDF format (Scan to File)
6.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
7.
Locate files scanned with ControlCenter3 (For Windows)
8.
Scan multiple pages into one file instead of each scan being saved as a separate file.
9.
I cannot install Brother drivers on Debian 10 or later (Linux)
10.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
11.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
12.
ControlCenter3 displays a blank screen at startup (Windows)
13.
I cannot save a file downloaded from the Brother support website (For Windows)
14.
How do I clear paper jams inside the drum unit and toner cartridge assembly?
15.
Can I use non-Brother or third party supplies with the Brother machine?
16.
Pre-Required Procedures (Linux)
17.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
18.
Can I print from or scan to Android™ Smartphone?
19.
Can I print from and scan to iPhone, iPod touch and iPad?
20.
Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
21.
Can I use voice mail on the same line as my Brother machine?
22.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
23.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
24.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
25.
Check if there are faxes stored in the Brother machine's memory, when it has a mechanical problem
26.
Large characters are printed incorrectly. (Linux)
27.
All print jobs are aborted and nothing is printed. (Linux)
28.
When printing with monochrome laser printer, the print position shifts. (Linux)
29.
Cancel a fax job waiting in my Brother machine's memory.
30.
My Brother machine misfeeds paper.