FAQs & Troubleshooting
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MFC-4800
185 Results
1.
Store Speed Dial numbers on my Brother machine for easy dialing.
2.
Can I print from and scan to iPhone, iPod touch and iPad?
3.
Can I print from or scan to Android™ Smartphone?
4.
Change the printer driver settings (Windows/macOS)
5.
The printer status is Offline or Paused.
6.
The paper is skewed when it's printed.
7.
My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
8.
Cannot print after a Windows 10 update (June 2020)
9.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
10.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
11.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
12.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
13.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
14.
What does "NG" or "ERROR" on the Transmission Verification Report mean?
15.
Can I use non-Brother or third party supplies with the Brother machine?
16.
I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
17.
I'm using Windows® XP. I can't uninstall PaperPort® 8.0 and I get an error message "Fatal error during installation" . What can I do?
18.
I'm using Macintosh. What is the PreScan option used for?
19.
Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
20.
Delete print jobs from the print queue.
21.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
22.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
23.
I cannot print from my computer via USB.
24.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
25.
When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
26.
I'm using Windows XP Service Pack 2 (SP2). I cannot uninstall PaperPort® 8.0 or I uninstalled PaperPort® 8.0 and I'm not able to reinstall it now. What can I do?
27.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
28.
The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
29.
What is Distinctive Ring and how do I program it?
30.
Where can I find the serial number for my unit?