FAQs & Troubleshooting
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MFC-465CN
272 Results
1.
One or more of my colors are not printing (blank). What can I do?
2.
How do I load paper?
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
4.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
5.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
6.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
7.
How do I clear the message "PAPER JAM" from the display?
8.
I'm using Macintosh. What is the PreScan option used for?
9.
Pre-Required Procedures (Linux)
10.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
11.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
12.
Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
13.
Can I set my Brother machine to forward the faxes I receive to another location?
14.
I cannot save a file downloaded from the Brother support website (For Windows)
15.
Improve the quality of the images from my Brother machine's PhotoCapture Center.
16.
Can I print from or scan to Android™ Smartphone?
17.
Can I print from and scan to iPhone, iPod touch and iPad?
18.
Cannot print after a Windows 10 update (June 2020)
19.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
20.
I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
21.
I cannot install Brother drivers on Debian 10 or later (Linux)
22.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
23.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
24.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
25.
I cannot make borderless prints.
26.
Configure a cover page for PC-FAX.
27.
Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
28.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
29.
Why doesn't the machine answer when receiving a call?
30.
I can print but cannot scan via network. (For Windows)