FAQs & Troubleshooting
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MFC-240C
245 Results
1.
How do I clear the message "PAPER JAM" from the display?
2.
How to identify your Operating System (OS).
3.
One or more of my colors are not printing (blank). What can I do?
4.
What driver package format is supported by my Linux distribution?
5.
How do I know which side up my photo paper should be in the tray?
6.
Scan and save a document in PDF format (Scan to File)
7.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
8.
ControlCenter3 displays a blank screen at startup (Windows)
9.
How do I clear Machine Error 46?
10.
I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
11.
I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
12.
When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
13.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
14.
How do I load paper?
15.
I cannot install Brother drivers on Debian 10 or later (Linux)
16.
Change the printer driver settings (Windows/macOS)
17.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
18.
When I try to OCR into WordPad using the ScanSoft® PaperPort® SE with OCR or the Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2). Why and what should I do?
19.
When I print, the pages are smudged with ink. What should I do?
20.
What kind of Media Adapter can I use?
21.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
22.
When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
23.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
24.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
25.
In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
26.
Print command (cupswrapper) (Linux)
27.
Windows 10 Support Information
28.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
29.
A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
30.
Locate files scanned with ControlCenter3 (For Windows)