FAQs & Troubleshooting
Popular |
MFC-1815
145 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
3.
"Cooling Down" is displayed on my Brother machine's display and the machine stops printing or copying documents.
4.
Black lines down the page
5.
I cannot install Brother drivers on Debian 10 or later (Linux)
6.
Can I print from and scan to iPhone, iPod touch and iPad?
7.
I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
8.
Change the printer driver settings (Windows/macOS)
9.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
10.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
11.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
12.
Fuser Error or Self-Diagnostic
13.
Drum !
14.
Document Jam
15.
Replace Drum
16.
Turn the Toner Save mode on or off
17.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
18.
Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
19.
Print Unable or Print Unable XX
20.
Wrong Paper Type
21.
Confirm that a FAX I sent was received correctly.
22.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
23.
Can I use AirPrint with my Brother machine?
24.
Scan and save a document in PDF format using the SCAN key on my Brother machine (Scan to File)
25.
Scan and save a document in PDF format for Windows (Scan to File)
26.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
27.
What driver package format is supported by my Linux distribution?
28.
How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
29.
Download a file from the "Downloads" section and save it to Windows 8 computer.
30.
What is the difference between the toner cartridge and the drum unit?