FAQs & Troubleshooting
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QL-500
168 Results
1.
Printing is not possible. (USB connection)
2.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
3.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
4.
Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
5.
How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
6.
I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
7.
Printing is not possible. (P-touch Editor5.3 for Mac)
8.
Suddenly my print server stopped printing.
9.
How to delete the registry information and files related to the printer driver
10.
What is "Tree" icon shown in some layout styles for? (P-touch Address Book)
11.
Printing is not possible. (P-touch Editor 5.0 for Mac)
12.
Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
13.
How do I create a Banner Label using DK-22205 or similar? (P-touch Editor 5.x for Windows)
14.
Where can I find my Brother printer's serial number?
15.
When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
16.
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
17.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
18.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
19.
My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
20.
Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
21.
I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
22.
How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
23.
How to identify your Operating System (OS) for Windows or Mac
24.
How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
25.
When I use the Excel Add-In with my address data, the address is not displayed in the correct format. Each Excel column is printed on a separate line.
26.
How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
27.
Creating a label with OpenOffice (Linux®)
28.
Can I set a different media width when using an OpenOffice template? (Linux®)
29.
I cannot save a file downloaded from the Brother support website (For Windows)
30.
I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)