FAQs & Troubleshooting
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HL-5250DN
169 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
3.
The printer prints unexpectedly or it prints garbage.
4.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
5.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
6.
What is Brother iPrint&Scan?
7.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
8.
The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
9.
What is the printable area per page?
10.
How do I install additional memory?
11.
Cannot print after a Windows 10 update (June 2020)
12.
I cannot save a file downloaded from the Brother support website (For Windows)
13.
Install the built-in drivers (For Windows 8 and Windows 10)
14.
How to identify your Operating System (OS).
15.
The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
16.
Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 - 10.10 driver?
17.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
18.
The printed letters are slanted, positioned incorrectly.
19.
My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
20.
Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
21.
Delete print jobs from the print queue.
22.
Can I print from and scan to iPhone, iPod touch and iPad?
23.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
24.
The printer status is Offline or Paused.
25.
In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
26.
When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
27.
I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
28.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
29.
Print a web page from iPrint&Scan when using an Android™ mobile device.
30.
Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.