FAQs & Troubleshooting
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HL-3170CDW
181 Results
1.
What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
2.
The printer status is Offline or Paused.
3.
Adjust color settings by using the custom setting in the printer driver
4.
Load paper in the paper tray
5.
Print both sides of paper or a booklet automatically
6.
What is Brother iPrint&Scan?
7.
Can I use non-Brother or third party supplies with the Brother machine?
8.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
9.
Jam Inside
10.
Printing on plain paper, thin paper, recycled paper or bond paper from the Manual feed slot (video instructions available)
11.
Replace Belt unit
12.
Replace Drum
13.
Print on envelopes, labels or thick paper from the Manual feed slot
14.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
15.
Replace Toner
16.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
17.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
18.
I cannot find some option in the Printing preferences. (For Windows)
19.
I cannot save a file downloaded from the Brother support website (For Windows)
20.
Print a web page from iPrint&Scan when using an Android™ mobile device.
21.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
22.
Change the printer driver settings (Windows/macOS)
23.
No Belt Unit
24.
I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
25.
Jam 2-sided
26.
Jam Rear
27.
Replace Fuser
28.
The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
29.
Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
30.
How to identify your Operating System (OS).